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DELIVERY OF YOUR PACKAGE:

 

Packages are generally dispatched within 72 hours after your payment has been recived and processed.

The standard shipping method is Colissimo Suivi from La Poste.

If you prefer a delivery with signature, an additional charge may be applied.

 

COLISSIMO SUIVI:

 

Free delivery to France for all purchases above 175€

Upon taking charge of your packages in the network, the Colissimo service from La Poste sends you a tracking number. To track your parcel just go to www.colissimo.fr

Your parcel will be delivered by hand to your door or deposited in your mailbox.

The average delivery time to mainland France is up to 3 working days after droping your package at the Poste Office. It can take an extra 24hours to reach some islands and isolated areas.

A notice will be left to allow you to retrieve your package at your local Poste Office if you are not available on the day of delivery.

 

MONDIAL RELAY:

 

Free delivery to France, Spain, Belgium & Luxembourg for all orders above 175€.

More than 6000 pick up points in France, Spain, Belgium & Luxembourg.

For any questions regarding your parcel with Mondial Relay, you can contact them on +33 1.34.30.26.50.

Your parcel can be picked up at the requested pick up point. To be able to retrieve your parcel, you will need to provide a proof of ID and a signature.

You can also track your parcel at anytime on the www.mondialrelay.fr  and you will be notified by email when your parcel is ready to be picked up.

Upon shipment of your order, your parcel is delivered witin 3 to 5 working days for France (expect an extra 24 hours for deliveries to Spain, Belgium & Luxembourg). Don' forget to chack opening hours of the store you have selected.

Mondial Relay gives you 10 days to collect your package once it has reached the shop you have selected.

 

GENERAL:

 

Shipping costs include packaging, handling and postage.

They may contain a fixed and a variable part based on price or weight of your order.

We advise you to group your items in one order.

We cannot group two distinct orders palced separately. Shipping fees will apply to each of them.

Your package will be dispatched at your own risk and Fixie Warehouse cannot be held responsible for any problems related to transport or carriers. Special care is taken to protect fragile objects.

Your goods will be packed properly and well-protected.